A culture of responsible gaming at l89bd
l89bd believes gaming should be a source of enjoyment — not a burden. Our protection tools, limit-setting features and 24/7 Bengali support team are always here for you.
Why is responsible gaming important?
l89bd is a trusted online betting and casino platform in Bangladesh. We place the highest priority on the safety and mental well-being of every user. Responsible gaming is not just about following rules — it means staying in full control of your time, money and emotions.
Betting or casino games can be enjoyed when seen as a part of entertainment. But if gaming starts to have a negative effect on your life, family or financial situation, that is the right time to address it. At l89bd, we are always ready to support you on that path.
Under our responsible gaming policy, the platform is for individuals aged 21 and above only. There is no opportunity for underage persons to create an account or play on this platform.
Our protection tools
l89bd offers several practical features to keep you safe.
Deposit Limit Setting
You can set your own daily, weekly or monthly deposit limits. Once a limit is set, lowering it takes effect immediately, and increasing it applies after 72 hours.
Time-Out
If you feel you need a short break, you can temporarily close your account for 1 day up to 30 days. During this time, logging in will be completely impossible.
Self-Exclusion
If you are experiencing long-term difficulties, there is an option to close your account for a minimum of 3 months or permanently. Any attempt to open a new account during self-exclusion will also be blocked.
Betting History Review
Your complete betting and transaction history can be viewed at any time. This will help you understand your spending patterns and make the decisions you need to.
24/7 Bengali Support
Our support team is ready to speak in Bengali around the clock. Contact us via live chat for any questions or help related to responsible gaming.
21+ Age Verification
Age verification is mandatory during account registration. No underage person may participate at l89bd.
Deposit and Withdrawal Limits
The following limits always apply for responsible money management.
| Transaction Type | Minimum Amount | Method | Duration |
|---|---|---|---|
| Deposit | ৳300 | bKash, Nagad, Rocket | Instant |
| Withdrawal | ৳500 | bKash, Nagad, Rocket | 15 minutes – 2 hours |
| Personal Deposit Limit (Daily) | User Defined | Account Settings | Immediate Effect |
| Personal Deposit Limit (Weekly) | User Defined | Account Settings | Immediate Effect |
| Time-Out | 1 Day | Account Settings or Support | Up to 30 Days |
| Self-Exclusion | 3 Months | Live Chat or Email | With Permanent Option |
A simple way to self-exclude
You can keep yourself protected in just a few steps.
Contact Live Chat
Connect with our 24/7 Bengali live chat support and submit a request for self-exclusion or a time-out.
Choose Your Duration
3 months, 6 months, 1 year or permanent — set the period that suits your needs.
Confirm Your Identity
For your security, you will need to verify your identity using your registered details.
Your account will be closed immediately
As soon as your request is confirmed, your account will be deactivated and all marketing messages will stop.
Recognize the warning signs
If any of the following apply to you, it is time to seek support:
- You are spending more on betting than your budget allows
- You are repeatedly placing bets to chase your losses
- You are hiding your betting from family or friends
- It is affecting your sleep, work or relationships
- You feel restless when you try to stop playing
- Betting is causing you to go into financial debt
Tips for safe play
- Set your budget before you play and never spend more than it.
- Do not think of betting as a source of income — it is for entertainment only.
- Avoid placing bets when drinking or under mental stress.
- Take regular breaks and know when to stop, even after a win.
- Do not place more bets in an attempt to recover your losses.
- Review your betting history regularly.
Protection of Minors
l89bd strictly ensures that only individuals aged 21 and above may use this platform. Date of birth verification is mandatory during the registration process. If there is any doubt, additional identity verification may be required.
If a minor in your household uses a shared device, keep your account logged out and your password private. Parental control software can be used to block underage persons from accessing online gambling sites.
If you suspect that an underage person is accessing the platform through your account or by any other means, notify our support team immediately. We will take action right away.
Need help? We are here
Our team is available around the clock for anything related to responsible gaming.
24/7 support in Bengali — get immediate help with deposit limits, self-exclusion or any issue.
[email protected] — for detailed requests related to responsible gaming.
You will get an immediate response on live chat. Emails are replied to promptly.
All of our support services are available entirely in Bengali.
Responsible Gaming — Common Questions
Find answers to the most frequently asked questions here.
Enjoy safely at l89bd
Play responsibly and enjoy the entertainment — cricket, slots and much more are waiting for you on our platform.