l89bd Privacy Policy

l89bd ("we", "our", or "platform") operates an online gaming and betting service for users in Bangladesh. This privacy policy applies to all users of the website https://l89bd.cam and all associated services.

By creating an account or using our services on the platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

l89bd places the highest importance on the privacy of your personal information. We believe that data protection is not just a legal obligation — it is part of our ethical commitment to our users. Every guideline set out in this policy is built on a foundation of transparency and trust.

l89bd collects information from various sources. The types of information collected are described in detail below:

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for KYC verification)
• Email address and contact information
• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal amounts and transaction history
• Password (stored in encrypted form — never readable in plain text)
• Messages and complaints submitted via live chat or email

2.2 Automatically Collected Information

• IP address and device type and operating system
• Browser version and language preferences
• Login time and session duration on the platform
• Pages visited, click patterns, and gaming activity logs
• Referral source (where you came from before arriving at our site)

2.3 Information Received from Third Parties

• Transaction confirmation information from payment gateway providers
• Information from approved third parties for fraud prevention or identity verification

l89bd uses your information only for specific, legitimate, and relevant purposes. The main reasons for use are described below:

• Account Management: For registration, login, and account verification.
• Transaction Processing: For receiving deposits and processing withdrawals — to ensure the minimum deposit of ৳300 and withdrawal limit of ৳500.
• KYC Compliance: To confirm account ownership and prevent money laundering.
• Customer Support: To resolve your queries through 24/7 live chat.
• Security Monitoring: To detect fraud, account hacking, or unauthorized use.
• Responsible Gaming: To monitor unusual gaming behavior and provide assistance when needed.
• Service Improvement: To conduct analysis for improving the user experience.
• Legal Compliance: To maintain compliance with applicable laws and regulations.
• Communication: To send important updates, security alerts, or account-related notifications.

Your information will never be sold to third parties for marketing or advertising purposes without your consent.

l89bd does not sell or rent your personal information to third parties for any commercial purpose. However, limited information may be shared with the following parties in specific circumstances:

4.1 Payment Providers

The minimum necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to complete transactions. These providers follow their own privacy policies, and we recommend that you read them.

4.2 Identity Verification Services

Required documents may be shared with approved identity verification service providers to complete the KYC process. This information is used solely for verification purposes.

4.3 Legal Authorities

If there is a legal obligation to provide information in accordance with law enforcement agencies or judicial orders, l89bd will comply with those orders. Where possible, an effort will be made to notify the user in advance.

4.4 Technology and Infrastructure Services

Technology service providers such as server hosting, data analytics, or cybersecurity may process information on a limited basis. Strict confidentiality agreements are in place with them.

Cookies are small text files stored in your browser. l89bd uses the following types of cookies:

• Essential Cookies: These are necessary to maintain login sessions, security tokens, and the core functionality of the platform. Disabling them will prevent the site from working properly.
• Functional Cookies: Used to remember your preferences (such as language selection and game filters).
• Analytics Cookies: Collect anonymous statistics to understand how users interact with the platform. These do not reveal personal identity.

You can control or reject cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect the functionality of the service.

l89bd applies industry-standard technology and processes to protect your data. Our main security measures are:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected through SSL encryption.
• Password Hashing: Your password is never stored in plain text — only a strong cryptographic hash is stored.
• Access Control: Only authorized staff have access to the minimum amount of data required (least-privilege principle).
• Regular Security Audits: Comprehensive security tests are conducted regularly to identify potential vulnerabilities.
• Data Backup: Regular backups are maintained for recovery in the event of data loss or a disaster.
• Transaction Monitoring: A system is in place to automatically flag unusual transactions.

While we ensure the highest security measures, no digital system is 100% risk-free. In the event of a security breach, we will notify affected users in accordance with applicable law.

l89bd retains your information only for as long as necessary. Specific retention policies are described below:

• Active Account Data: Full information is retained for as long as the account remains active.
• After Account Closure: Information may be retained for a set period after account closure to meet financial regulatory or legal requirements.
• Transaction Records: Financial transaction records are retained for an extended period — this is a requirement under anti-money laundering (AML) regulations.
• Communication History: Customer support chat and email records are retained for a limited period for use in improving service quality.

Once the retention period ends, information is securely deleted or anonymized so that personal identity can no longer be identified.

As a user of l89bd, you have the following rights over your own personal information:

• Right of Access: You can find out at any time what information we have collected about you and how it is being used.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, information required to meet legal obligations may not be deleted.
• Right to Restrict Processing: You can request that the use of your information be limited for specific reasons.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Portability: You can receive your information in a structured, readable format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable period after receipt.

l89bd is an adult gaming platform. Only individuals aged 21 or older may register and use this platform.

We do not intentionally collect information from minors. We verify the age of every user through the KYC process. If we receive information indicating that a minor has created an account, we will immediately close that account and delete the associated information.

If you know that a minor has created an account on this platform, please notify our support team immediately.

l89bd reserves the right to review and update this privacy policy from time to time. Reasons for changes may include:

• Legal or regulatory changes
• Addition of new services or technologies
• Improvements based on user suggestions and feedback
• Enhancements to security measures

For significant changes, we will send a notification to the registered email address or display a special notice on the platform. Continued use of the platform after an update will be considered as your acceptance of the revised policy.

We recommend that you check this page regularly to stay informed about the latest policy.

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please contact us through the following:

• Live Chat: 24/7 live chat support available in Bengali
• Email: [email protected]

Our team is always ready to answer any questions you have about the protection of your information. For requests related to personal data, we will respond as quickly as possible after verifying your identity.